Terms and Conditions

Welcome to Alchemy of Skincare

We want your experience of our online beauty store to be enjoyable, seamless, and luxurious. If you have any questions after browsing this information and our FAQs, please don’t hesitate to contact us — our friendly team is always happy to help.

Alchemy of Skincare is fully vegan and cruelty-free, founded on ethical principles, and proudly supports charitable initiatives locally and globally.

Terms & Conditions of Sale

General Information
www.alchemyofskincare.co.uk is operated by Alchemy of Skincare Ltd (“We”). We are registered in England and Wales under company number [insert number] and our registered office is at [insert address]. We are a limited company and members of relevant trade associations including the FHT (Federation of Holistic Therapists).

Definitions

  • “Company” refers to Alchemy of Skincare Ltd

  • “Purchaser” refers to the person whose order is accepted

  • “Recipient” refers to the person who receives goods purchased by the Purchaser

Pricing

All prices include VAT at the current rate. VAT receipts are available on request.

Ordering & Minimums

  • First orders start at £500, providing a complete starter range.

  • Products are sold in packs of 5, with the option to order in multiples for bulk or restocking.

  • Ordering online constitutes acceptance of these Terms & Conditions.

  • A sales contract exists once we confirm your order by email.

Delivery

  • We endeavour to deliver promptly, but cannot accept liability for delays beyond our control.

  • International customers may incur import duties or customs charges; these are levied by local authorities and are outside our control.

  • Please report damaged or missing items within 24 hours.

Returns

  • Full refunds are available for goods returned within 14 days of receipt.

  • Return costs are the responsibility of the Purchaser.

Ethics & Product Integrity

  • All products are vegan, cruelty-free, and ethically formulated.

  • No animal testing is conducted or commissioned at any stage of production.

  • Our formulas are created by Llewelyn, a qualified aromatherapist, massage therapist, and acupuncturist.

  • Products are independently tested and comply with UK Cosmetic Regulations, ensuring safe, luxurious skincare.

Online Use & Liability

  • While we aim to provide a flawless online experience, we cannot accept responsibility for technical issues, viruses, or interruptions.

  • Use of our website is at your own risk; we disclaim liability to the fullest extent permitted by law.

  • All materials, images, and designs on the site are copyrighted and may not be reproduced without permission.

Promotional Codes

  • Standard terms apply to all online codes.

  • We reserve the right to amend, change, or withdraw offers at any time. For details, contact info@alchemyofskincare.co.uk.